Hockeyshop Forster FAQs


How can i send my order back or exchange a Product?


Every Package comes with a Returns Note. Just fill out the Note and send everything back to us.

How do i find my Package?


After your order is completly in our Shop we send everything out to you with our Partner DPD. When the Package gets picked up from DPD you will receive a Tracking link via E-Mail.

How long does the delivery take?


Most of the time if everything is on Stock it takes about 1-2 days. If you are located outside of Germany it can take 2-3 days longer depending on your location. If we need to reorder a Product you ordered it can take 2-4 days till everything comes to you.

How much are the shipping coasts in Germany?


If you are over 150€ in total you are not paying any shipping coasts into Germany. If you are under 150€ we charge 6€ for shipping. If you aren't located in Germany please look at our Shipping rates on the Site.

Which payment methods can you pay with?


We have alot of options for paying in our Shop. There is bank transfer, paypal, paypal plus (credit card, invoice).

Are there any extra fees for Bulky Goods?


No you do not pay any extras for packages which could include Hockey Sticks or Bags. It is all in the end price.

Can i do Team Jerseys and Teamwear over Hockeyshop Forster?


Yes of curse. We are doing alot of Teamwear and Team Jerseys with all kinda Teams for good conditions and a high quality. If you need any prices or infos just write us an E-Mail to info@hockeyshop-forster.de and we will send you informations and prices.

Are there any Team Deals / Team Prices?


Alot of Teams work with us from Hobby to pro level to get special offers and Team Prices. Just write us an E-Mail to info@hockeyshop-forster.de and become a Hockeyshop Forster Team.